FAQ
[Strategy/Trading Principles] What is the platform's strategy? (Description of hedging strategy)
2025-12-24
[Trading Data/Records] How to view trading records/positions/transactions? Is it normal to not see position/transaction data? Is it normal not to hold a position for a long time?
2025-12-24
[Strategy/Trading Principles] How to view floating profits and floating losses?
2025-12-24
[Strategy/Trading Principles/Robot/Labor] Why not press "Stop Profit" and stop profit? Reasons why profits do not go away and losses go away
2025-12-24
[Website Page/Website Settings] What data can administrators/users see on the home page?
2025-12-24
[Account/Exchange Configuration] How to modify policies/parameters for an approved account?
2025-12-24
[Computing Power/Disable] Can I close my position and deactivate the robot? Can the recharge power be refunded?
2025-12-24
[Strategy/Profit Factors] How long will it take to be profitable? What are the factors that affect the speed of profit?
2025-12-24
[Computing Power/Recharge] What is the problem with the recharge power amount being too small? How to handle it?
2025-12-24
[Computing Power/Recharge/Withdrawal] What happens if independent station administrators don't recharge after opening the station?
2025-12-24
[Strategy/Marketing] From gambler thinking to platform thinking: Why not wait until you make a profit first before promoting?
2025-12-24
[Strategy/Trading Principles] Why are there no competitors on this platform in the world?
2025-12-24
[Exchange/Strategy] Will exchanges prevent the platform from stabilizing profits? Why?
2025-12-24
[Robot/Labor/Trading] Manual trading vs robot trading: Why are robots more advantageous?
2025-12-24
[Transaction Data/Records] Why cannot a complete transaction record be provided?
2025-12-24
Is the larger the funds in a single account the better or the smaller the better? How is the most appropriate configuration of multiple accounts?
2025-12-19
[Account/Login] How to retrieve the login password?
2025-11-22
Deposit and withdrawal instructions
2025-02-08
Explanation of deduction
2025-02-08
Quantitative robot monthly (annualized) setting instructions
2025-02-08

[Transaction Data/Records] Why cannot a complete transaction record be provided?

FAQ 2025-12-24 11:19 Last Updated: 2025-12-28 14:14

Only newly registered users (former1Within hours) and customers who have already charged up can view real-time transaction data in the background.

due toAPIDue to authority restrictions, the platform can only obtain limited recent data and cannot retrieve complete history. The system does not store any transaction records.All data passedAPIObtained directly to the exchange in real time, and this platform does not save any user transaction records.

The website data is synchronized with the exchange in real time. If the exchange services are abnormal, the display of platform data will also be interrupted.APIThe design cannot accommodate all historical data retrieval, so as not to put pressure on the exchange interface.

The platform is tool software and does not host user funds or accounts. Complete records require users to check the exchange themselves,If users want to view all historical transaction records, they must log in to their exchange account to inquire.